Privacy Policy

Effective Date: 16.05.2025

Welcome to EIWEE LTD ("we", "our", "us"). This Privacy Policy explains how we collect, use, and protect your personal information when you interact with our digital services, including but not limited to our main website https://eiwee.com, subdomains like https://chatbot.eiwee.com, and other platforms we operate.

1. Who We Are

EIWEE LTD is a digital consultancy company based in London, UK. We provide services including career planning, social media management, web design & development, and AI-powered solutions such as chatbot services.

Company Information:

EIWEE LTD

71-75 Shelton Street, Covent Garden, WC2H 9JQ, London, UK

Email: office@eiwee.com

2. Information We Collect

Depending on the service you use, we may collect:

Contact Information: Name, email address, phone number.

Usage Data: Interactions on our websites, chatbot conversations, browsing activities.

Technical Data: IP address, device information, browser details.

Business Data: Project requirements, company information for consultancy services.

Optional Data: Any additional information you choose to provide.

3. Special Notice for Chatbot Users

For users interacting with https://chatbot.eiwee.com:

Your inputs are processed using OpenAI's API to generate responses.

Conversation data may be temporarily stored for quality monitoring and improvement.

No personal data from chatbot interactions is sold or shared with third parties for marketing purposes.

4. How We Use Your Data

To deliver and improve our services.

To communicate with you regarding projects, support, or inquiries.

To analyze usage patterns for optimization.

To ensure security and prevent misuse.

5. Data Sharing

We may share data with trusted third-party service providers (e.g., hosting, analytics).

Chatbot queries are processed by OpenAI.

Data is not sold to third parties.

6. Data Retention

Data is retained only as long as necessary for the purposes stated.

Chatbot interaction logs may be stored temporarily for service improvement.

7. Your Rights

You have the right to access, correct, or delete your personal data.

For privacy-related inquiries, contact us at office@eiwee.com.

8. Security

We implement appropriate measures to protect your data, but no online service can guarantee absolute security.

9. Changes to This Policy

We may update this Privacy Policy. Updates will be posted on https://eiwee.com/privacy-policy.